TAS Flow — Travel Automation System

Run Your Travel Operations
End to End

A new-generation travel operations system that understands the request, searches the options, builds the quote, replies to your customer and can automate the process all the way to booking.

Email
→
AI
→
API
→
Quote
→
Customer
→
Booking

Grow your company.
Not your workload.

You don't adapt to TAS Flow. TAS Flow adapts to the way your company works.

When a travel request arrives, how many people touch it?

Request arrivesStaff reads the emailSearches flightsSearches hotelsCompares pricesPrepares the quoteWrites the emailWaits for a replyRe-enters the selectionCreates the bookingSends the confirmation

None of this process has to stay manual.

Fully Automated Response System

From Request to Quote — Automatically

From the moment an email arrives until the quote reaches your customer, the entire process runs inside TAS Flow.

01

The customer's email arrives

“Oct 22, Istanbul → Baku, 2 passengers, economy, morning flight”

02

TAS Flow AI reads the email

It detects the customer, route, dates, passenger count, cabin, preferences and priority.

03

It queries travel APIs / suppliers

Available options are pulled in real time from your connected travel systems.

04

It evaluates the options

The best alternatives are selected based on price, availability, policy and preferences.

05

It builds a corporate quote

A professional, branded quote is generated automatically.

06

The customer receives an automatic reply

The quote reaches your customer within minutes.

Fully Automated Booking System

Let your customer choose.
Let TAS Flow book it.

When the customer replies “let's take the second option”, TAS Flow understands the message, identifies the selected quote, validates it, creates the booking, records the PNR/status and informs the customer.

Human-Approved Automation

For critical actions the system prepares everything and an authorised user approves. You always stay in control.

Full Automation

Within your defined rules, the transaction is completed end to end automatically.

Not every customer works the same way.
TAS Flow knows that.

One platform. Different workflows for different customers.

Company X
Sends a DOCX request form

TAS Flow recognises the form, reads its content, parses the data and routes it to the right department.

Company Y
Sends a plain email

TAS Flow evaluates the email using that company's own customer rules.

Company Z
Uses the customer portal

The request enters the operations flow directly through the portal.

Company-based rulesCustom fieldsCustomer-based workflowsCustom request formsDifferent SLA rulesDifferent approval flowsDepartment-based routing
Artificial Intelligence & Automation

From reading the email to creating the booking, AI works inside your operation.

AI-powered email reading
Request type classification
Automatic routing to the right department
Urgency and priority detection
Structured data extraction from email
Automatic ticket creation
Email thread matching
AI-drafted replies
Language detection
Automatic action on routine requests
AI summaries of long request threads
Out-of-policy / anomaly alerts
Travel Supplier & API Integrations

Every travel service on one platform

Real-time search, multi-supplier comparison and a unified quote — powered by a modular API infrastructure.

Flight Management

Domestic and international flights, corporate fares, changes, traveller preferences and spend reports.

Hotel & Accommodation

Short-term, long-term and group accommodation, policy-compliant selection and spend analysis.

Car & Transfer

Car rental, chauffeur-driven cars, airport and VIP transfers, event and group transport.

Visa Management

Visa requests, document checklists, appointments, process tracking and group visa handling.

MICE / Events

Event project management, attendee travel, registration, accommodation, transport and budgets.

Tour & Travel Services

With TAS Flow you can easily manage different travel services such as coach, high-speed rail and cruise tours from a single system. Evaluate requests quickly, present the right options and make your booking processes far more practical and efficient.

Contracted / Integrated Airlines

A strong airline network for air ticketing

Through TAS Flow you can manage your air ticketing processes with the airlines listed below.

Turkish Airlines
Pegasus Airlines
AJet
SunExpress
Lufthansa

Our integration and service coverage keeps expanding.

Our core difference

Rigid off-the-shelf software

Company → adapts to the software.

TAS Flow

Software → adapts to the company.

  • Learns your customers
  • Applies your rules
  • Works the way your departments work
  • Adapts to your workflow
  • Scales with the modules you need
TAS Flow Pulse

The heart of your operation, live on one screen.

TAS Flow Pulse monitors every request, quote, booking and SLA status in real time. Your team sees what is where within seconds.

  • Live request, quote and booking stream
  • Instant SLA & response time indicators
  • Live workload distribution per department and employee
  • Real-time alerts for critical situations
Live Operations
Now
Active Requests
47 +12%
Pending Approvals
8 -3
Avg. Response
3.2 min -41%
SLA Compliance
98% +2%
New request — Istanbul → Baku
Quote sent — Company X
Booking confirmed — PNR
SLA alert — 2 requests
TAS Flow Intelligence

Turn your data into decisions, and decisions into growth.

TAS Flow Intelligence processes your request, revenue, supplier and customer data so you can see trends and opportunities before they happen.

  • Request, revenue and profitability trend analysis
  • Customer and supplier performance scores
  • AI-powered forecasts and scenario modelling
  • Cost optimisation and savings recommendations
Request & Revenue Trend
+23%
MonTueWedThuFriSatSun
AI Forecast

Flight demand may rise by 18% next week. Plan your capacity before Friday.

Customer Portal

Let your customers raise requests, and follow the process themselves.

Your corporate customers raise requests in their own self-service portal, view and approve quotes and access their booking history. Phone traffic drops, satisfaction rises.

  • 24/7 request creation and status tracking
  • Quote viewing, approval and messaging
  • Booking history and report downloads
  • Company-specific branding, rules and form structure
portal.youragency.com
My Requests
+ New Request
Istanbul → London · 2 paxQuote Ready
Hotel · Ankara · 3 nightsApproved
Visa · SchengenIn Progress
Finance & Invoicing

From operation to invoice, in a single flow.

Every request, quote and booking is automatically linked to the financial side. Invoices, balances, collections and profitability are tracked on one platform and pushed to accounting/ERP.

  • Automatic invoicing and account balance tracking
  • Collections, due dates and receivables management
  • Profitability analysis per customer and transaction
  • Accounting / ERP integration (Pro)
Monthly Revenue
₺1.24M
+18% vs. previous month
Collection Rate
92%
INV-2041 · Company X
₺84,200Paid
INV-2042 · Company Y
₺52,900Pending
INV-2043 · Company Z
₺119,400On Terms
Human Resources

Manage your team from the same platform.

Time & attendance, leave, overtime and employee records live in the same system as your operation. Who is where, who is available, who is on leave — all at a glance.

  • Time & attendance: clock-in/out and overtime tracking
  • Leave, shift and remote work management
  • Employee records and self-service actions
  • Visibility into team capacity and workload
Team · Time & Attendance
Today
18
Present
3
On Leave
5
Remote
AK
Ayşe K.
Operations
08:54Active
MD
Mehmet D.
Reservations
09:02Active
ZA
Zeynep A.
Accounting
On leaveLeave
CB
Can B.
Sales
09:15Remote
Packages

Start with exactly what you need.

Higher packages include everything in the lower ones.

Starter

For agencies starting to digitalise their operation.

Custom Quote
Setup + licence
27features
  • Single centralised operations console
  • Multi-user structure & role permissions
  • Internal request & ticket system
  • Department assignment & in-request messaging
  • Domestic flights & short-term accommodation
  • Task management & personal to-do lists
  • Excel/PDF export, mobile ready
Get a Starter Quote
MOST POPULAR

Plus

For agencies accelerating their operation with AI and automation.

Custom Quote
Setup + licence + service
144features
  • Everything in Starter +
  • AI email reading & request classification
  • Live flight/hotel/car search & multi-supplier
  • International flights, transfers, visas
  • SLA tracking & escalation
  • Travel policy, budget & approval flows
  • Live dashboard, analytics, customer portal
  • CRM, finance tracking, HR/time-attendance, automation rules
Get a Plus Quote
FULL AUTOMATION

Pro

For enterprise agencies that want true end-to-end automation.

Custom Quote
Setup + licence + service + custom development
223features
  • Everything in Plus +
  • Fully automated replies & fully automated booking
  • Bookings/options, PNR tracking, cancellations/changes
  • AI reply drafts, summaries & anomaly alerts
  • Multi-tenant, MICE, VIP/group transfers
  • No-code rule engine & workflow designer
  • Duty of Care, cost optimisation, ERP reconciliation
  • 2FA, external API, premium support & account manager
Request a Pro Demo

How is TAS Flow priced?

1
Setup & Onboarding

Installation, configuration and team training.

2
Package / Licence Fee

The licence for the TAS Flow package you choose.

3
Infrastructure & Service

Usage volume plus infrastructure and service costs.

4
Custom Development & Integration

Modules and system integrations built for you.

Every travel agency has a different number of users, transaction volume, integrations and operating model. That is why TAS Flow is configured and quoted around your specific needs.

Package Comparison

223 Features. One Platform.

From travel operations to customer management, from artificial intelligence to reporting, from finance to human resources. See exactly which package includes each feature below.

Scroll the table sideways to see the packages

FeatureStarterPlusPopularPro
Platform & General
Single centralised operations console
Role-based multi-user structure
Corporate white-label branding
Multi-company (multi-tenant) support
Turkish / English language support
Global search
Favourites & quick access
Customisable workspace
Activity & transaction audit log
Dark / light theme
Artificial Intelligence & Automation
AI-powered email reading
Request type classification
Automatic routing to the right department
Urgency & priority detection
Structured data extraction from email
Automatic ticket creation
Email thread matching
AI-suggested reply draft
Language detection & routing
Automatic action on routine requests
AI summary
Anomaly & compliance alerts
Internal Requests & Ticket Management
Internal request creation screen
Request categories & templates
Ticket status workflow
Department & specialist assignment
SLA time tracking
SLA breach alerts & escalation
In-request messaging
File & attachment upload
Merging & splitting requests
Request tagging
Request history
Reopening & reassignment
Bulk actions
Travel API — Search & Booking (KPLUS)
Unified search screen (flight + hotel + car)
Real-time flight search
Hotel availability & rate search
Car rental search
Multi-supplier comparison
Multi-leg itinerary search
Advanced filters
Unified quote basket
Booking & option creation
Live price & exchange rate updates
Ticket & booking status tracking (PNR)
Cancellation & change handling
Flight Management
Domestic flight management
International flight management
Corporate fare application
Flight change management
Traveller profiles & preferences
Flight spend report
Hotel & Accommodation
Short-term accommodation
Long-term & project accommodation
Group accommodation management
Policy-compliant hotel selection
Accommodation spend report
Car Rental & Transfer
Car rental management
Chauffeur-driven car allocation
Airport transfer management
VIP transfer & protocol services
Event & group transfers
Visa Management
Visa request screen
Document checklist
Appointment & application tracking
Bulk group visa process
Visa process report
Events / MICE
Event project management
Attendee travel management
Attendee registration management
Event budget tracking
Travel Policy & Approval
Travel policy definition
Budget & limit rules
Out-of-policy alerts
Multi-level approval workflow
Mobile approvals
Preferred supplier rules
Passenger tracking support
TAS Flow Pulse (Live Statistics)
Live statistics dashboard
Real-time request & transaction counters
Department workload indicator
SLA performance indicator
Daily & weekly trend charts
Live notification feed
Target & KPI cards
Big-screen TV mode
TAS Flow Intelligence (Data Analytics)
Company data analytics workspace
Department & project based analysis
Savings & efficiency analysis
Scheduled report emails
Recurring automatic delivery
Recipient list management
Customisable report templates
Period-over-period comparison
Forecasting & predictive analysis
Report export (Excel / PDF)
Reporting & Dashboard
Management dashboard
Spend reports
Request volume report
SLA & performance report
Customisable charts
Scheduled report delivery
Excel / PDF export
Finance & Invoicing
Invoice & transaction tracking
Cost centre allocation
Invoice-to-booking reconciliation
Account balance & payment status
Accounting integration transfer
Multi-currency support
Human Resources — Time & Attendance
Employee clock-in / clock-out records
Working hours summary
Late arrival & early leave calculation
Overtime tracking
Leave, sick leave & assignment records
Employee record card
Department & team structure
Shift planning
Time & attendance reports and export
CRM & Corporate Accounts
Corporate customer records
Company-based user management
Agreement & rate information
Communication history
Company-level reporting
Notifications & Communication
Email notifications
In-app notifications
SMS notifications
WhatsApp notifications
Reminder & deadline alerts
Users, Roles & Security
Role-based authorisation
Secure session management
Two-factor authentication (2FA)
Data access restrictions
Transaction audit records
Password policy
Integrations
Travel API integration
Mail server integration
Calendar integration
Accounting / ERP integration
Time-clock device & HR integration
API access for external systems
Interface, Mobile & Usability
Mobile-responsive interface
Quick filtering & sorting
Drag-and-drop layout
Keyboard shortcuts
Accessibility compliance
System Administration & Infrastructure
Administrator settings panel
User & permission management
Backup & data security
System health monitoring
Data import & export
Multi-environment setup
Support & SLA
24/7 operational support
Priority support line
Knowledge base & help centre
On-site & remote training
Dedicated account manager
Tasks, Calendar & Work Planning
Task creation & assignment
Task status tracking
Personal to-do list
Operations calendar
Deadlines & reminders
Recurring tasks
Calendar sharing
Document & Contract Management
Central document repository
Contract tracking
Document versioning
Contract renewal alerts
Document permission & access control
E-signature & approval flow
Customer Self-Service Portal
Corporate customer login portal
Self-service request creation
Request status tracking
Booking history view
Customer report download
Pending approval queue
Automation Rules (No-Code)
Rule engine (condition → action)
Automatic assignment rules
Automatic tagging
Automatic notification triggers
Automatic escalation rules
Scheduled automated jobs
Quality, Satisfaction & Feedback
Post-request satisfaction survey
Rating & review collection
Satisfaction score report
Complaint & dispute management
Service quality indicator
Traveller Safety & Duty of Care
Traveller location & trip records
Emergency notification
Travel risk alerts
Traveller contact list
Sustainability & Cost Optimisation
Carbon footprint tracking
Savings opportunity recommendations
Unused ticket tracking
Spend leakage analysis
Reporting — Additional Report Types
Monthly executive summary report
Supplier performance report
Payment & collection report
User activity report
Cancellation & change report
Route & itinerary analysis
Budget vs. actual comparison
Custom filtered report builder
Travel API — Additional Searches & Screens (KPLUS)
Price history & monitoring
Alternative date suggestions
Corporate negotiated rate display
Availability calendar view
Saved & frequent searches
Booking rules & conditions display
Notifications & Communication — Additional
Notification preference management
Bulk announcement sending
Template-based email sending
Notification history
HR — Additional Features
Employee self-service
Working hours export for payroll
Absence report
Public holiday & working calendar
Visitor check-in / check-out log
Administration & Scaling
Company & branch level settings
Custom field definition
Workflow designer
Quota & usage limit monitoring
Usage statistics

Higher packages include everything in the lower ones. 223 features in total.

Operational Savings Calculator

How much time could you save?

Manual work (hours/month)208 hours
After automation (hours/month)83 hours
Time saved (hours/month)125 hours
Estimated saving (₺/month)₺21,307

Results are estimates based on the values you enter and are not a guaranteed saving figure.

Frequently Asked Questions

Everything you want to know about TAS Flow

TAS Flow (Travel Automation System) is a travel operations system that lets travel agencies manage requests, quotes, bookings, team operations, SLAs, customer communication and reporting from a single platform with artificial intelligence and automation.
Live Demo

See TAS Flow built around your agency

Fill in the form and we will show you a demo tailored to your operation.

See TAS Flow built around your agency

It's a large platform with 223 features. Let us show you the version tailored to your operation.

223 features · Starter / Plus / Pro packages · AI-powered travel automation.

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